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Patient Media, Inc.

Monday Morning Motivation | Time For a Reboot?

Posted by Bill Esteb on

William D Esteb

When a digital device isn't performing optimally, a troubleshooting technique is to turn off the power and reboot it. Yes, you'll lose unsaved data, but it usually restores the device back to a more normally functioning state.

From time to time it may be helpful to "unplug" your practice and reload your operating system. Set a date and review the key elements of your operating system with your team. Such as:

Practice marketing – What is your ongoing plan to introduce chiropractic to new people?

First visit procedure – Create consistency. End the habit of "calling audibles."

Staff meeting agenda – Set regular meetings to celebrate, plan and train some aspect of your patient-facing procedures.

Report of findings – Record your report and review it. Have someone you trust critique it.

Collections system – Accounts receivables out of control? Review the procedure. Is it being followed?

You may need to power down to power up!