Frequently Asked Questions About Video
Copyright. Like all our intellectual properties, the
Patient Media, Inc. videos materials are protected by international
copyright conventions. Over 25 years of experience and an
investment of thousands of dollars were made to create and
produce this program. Simply put, unauthorized duplication
or other copyright infringement is vigorously pursued.
Making Copies. Copy protection technology has been
added to these videos preventing their unauthorized duplication.
Copying, transferring or selling duplicate copies is a violation
of our copyright.
Broadcasting the Videos. Sorry, broadcast in whole
or in part, in any medium, including cable television or the
Internet is not permitted. Our talent releases were purchased
for in-office use only.
Spanish Videos. Foreign language patient education
vidoes are on the drawing board, but a release date has not
been set.
Modifying Your Videos. Remastering the videos by adding
or subtracting material is permitted with written consent
from Patient Media, Inc. as long as the modifications are
for your own use and the resulting material is not sold, transferred
or conveyed to others.
Replacing Worn Tapes. While we use the best videotape
stock available, repeated playings of the video tapes (usually
around 200-300 playings) will wear them out, degrading the
quality of the picture. We'll replace worn tapes with a new
one for a fee of USD $25.00 per tape (plus shipping). You will
be asked to surrender the worn tape. Consider upgrading to
DVD for a better picture that will never degrade.
Upgrading to DVD. You have our videos and want
to upgrade to DVD? No problem. We treat upgrade like a worn
out tape. Surrender all your videos
along with the USD $25 fee (plus shipping) and we'll send you
the DVD. If you don't want to practice without your videos, we'll accept a USD $100 deposit (plus USD $25 upgrade fee and shipping) and send you the DVD. Then, when you return your videos, we'll refund the deposit. Easy.
Stolen or Lost Videos. Dust, dirt and stray magnetic
fields can reduce the longevity of your tapes, so we recommend
that the videos are rewound and removed from your VCR between
showings and stored in the plastic slip covers provided. Not
only will this increase their lifespan, but if your office
is the target of burglary, you are less likely to lose the
video left in your VCR. We recommend that you have your videos
listed on your insurance policy.
Continuing Support. Patient Media is the simplest,
easiest video-based patient education in the chiropractic
profession. If we have not covered a particular aspect of
implementation or you have questions not address here, please
call us so we can answer your question and help you get the
most out of the program. (800) 486-2337 or (719) 488-6663.
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