Implementing the Getting Started Video
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We've bundled some of our most popular patient education
tools into a convenient package. Here's how most offices
implement these tools and create consistent new patient
protocol.
What's
included in the Kit?
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When a new patient enters the office, the staff greets them
in the usual way and has them complete the admitting paperwork,
preferably in the reception room.
After the paperwork is completed, a chiropractic assistant
introduces "Getting Started" or escorts the new
patient to the part of the office where the video is to be
shown.
"While Dr. _______ is reviewing your health history,
he/she would like you to see this short, 5-minute video
that explains what you can expect on your visit with us
today."
Or
“Many of our new patients have questions about what
they can expect on their first visit with us so Dr. _____
has prepared a short video that explains what you can expect
today.”
The VCR or DVD is started, the staff confirms that everything
is working properly (including the volume) then quietly leaves
the room.
If the patient is in too much pain or balks at watching a
video, simply respond, "No problem, the doctor will be
with you in just a few moments," and you revert to your
non-video visit procedures.
If the patient is viewing the video in another room and the
staff cannot hear the sound from their work area, consider
using a timer to monitor the progress of the video to avoid
leaving the patient alone, unattended after the completion
of the video.
Getting Started
4½ minutes
Individual DVD or VHS
$95
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