Patient Media

#3 Record Your Reports

Do you know what your report sounds like to your patients?

With your next patient or two, ask permission to record your report with an unobtrusive audiocassette recorder. The first time you'll probably be self-conscious, but after a couple of times you'll hit your stride. Then, when you think you've hit the bull's-eye, wait until everyone has left for the day, lock the door, hide all the sharp objects and listen to your masterpiece.

Knowing that you're taping your report will automatically improve it. But the real value is in experiencing the excruciating pain of listening to yourself babble on and on.

One doctor noticed that he repeatedly asked his patient, "Okay?" You know, just to make sure the patient was understanding and following the report. Only trouble was, he found out he had asked that simple one-word question… 168 times!


Another doctor heard himself telling a patient about a "little bone spur." Since when is a bone spur something to be minimized? Still others discover they've wandered off on deer hunting stories or high school sports experiences. By having the courage to actually listen to your reports, you'll discover some of your own tics and eliminate them. Better yet, team up with a chiropractor you went to school with, or a trusted colleague across town, and periodically exchange recordings!

 

# 1 Dimmer Switch

 

# 2 Spinal Flossing

 

# 3 Record Your Reports

 

# 4 Have Patients Hold Your Model

 

# 5 Compare With Textbook Normal

 

# 6 Modify Based on Generation

 

# 7 Use Metaphors

 

# 8 Use More Power Words

 

# 9 Link to Key Value

 

#10 Rehearse Their Explanation