| Over the years, I've seen ways that ordinary practitioners
become extraordinary communicators at their reports. Communication experts
suggest that three quarters or more of the message we're communicating is transferred
by the nuances of our body language and other nonverbal cues. This is why so often
we learn something at a seminar or hear a well-turned phrase on a tape and it
falls flat when we get home and attempt to apply it. It had impact when it came
out of the seminar speaker's mouth; from a body that was totally congruent with
the implications of the message, but when we say it, with our doubts, fears
and worry, it doesn't produce the same spine-tingling results. So, even
with that in mind, here are some ideas that you might want to add to your patient
communications at the report of findings:
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