The more often we feel, but do not act, the less likely we are to act.
We're creatures of habit. And when we get into the habit of biting our tongues or feeling constrained to tell the truth, the more the enemy of the truth wins. In fact, the enemy is counting on our fear of political correctness, wanting to be liked or thinking we have to be eloquent.
Instead, seek to understand. Which, after all, suggests that we are to support the other by "standing under." Asking a question can be just the opening that will allow a patient (or someone else) to face an inconvenient truth or resolve a contradiction or accept a new understanding. Simply by asking a clarifying question!
You have tremendous opportunity to affirm and reassure those who seek your care. Never shun this. It's what true leadership, patient or otherwise, is all about.
Subscribe to Monday Morning Motivation.
