Improvisational actors refer to it as "entering the danger." Novice improv actors will often shy away from playing off an especially bizarre comment or action from a fellow actor. But the experienced will seek these opportunities (entering the danger) because that's where genius can take root.
Do you enter the danger or avoid it?
When a patient complains about their recovery. "Interesting, tell me more." When a patient chooses an unusual word at the consultation. "You just used the word "burden." Tell me more about this burden you're feeling." When a patient makes the off-hand remark about her skeptical husband. "What does he think about your visit with us today?"
Deeper connection and greater influence are yours when you show up fearless, prepared to enter the danger and see where it leads. It's an opportunity to access what's really going on. But only for those who can handle the truth.
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