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Monday Morning Motivation

Healthy doctor/patient conversations are like a tennis game between two evenly matched, fully engaged players.

Instead, many chiropractors have a brutal serve. So imposing are the assertions or convicting observations that follow the usual pleasantries that many patients are unable (or unwilling) to attempt a return. Interactions degenerate into monologues, force-feeding some well-intentioned chiropractic trivia into the earlobes of defenseless, facedown patients.

Inaccurately called patient education, these one-sided affairs rarely produce the wanted result. Instead they distance you, making you appear self-absorbed, irrelevant or infatuated by things that matter to you, not the patient.

Show up curious. Ask more questions. Not as a set up for your treatise on nociception, but as someone genuinely interested in their life, not just their health. As you get more serves returned, intimacy deepens, influence grows and your sense of fulfillment expands. Oh, and your practice grows. A nice side effect, as side effects go.

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From March 16, 2009 6:00 AM

This page contains a single entry from the blog posted on March 16, 2009 6:00 AM.

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