Among all the possible problems in a chiropractic practice, patients are rarely the problem. Yet, in some practices, certain patients are the target of derision, judgment and even contempt, as in “problem patients.” Whether comments about their priorities, appearance or hygiene, these unservant-like attitudes are often the subject of staff meetings or post-visit hallway gossip.
Patients are hardly ever the problem. But your reaction can be.
If you speak ill of a patient it means you think ill of the patient. If you think ill of the patient, you can be sure that it’s obscuring the fullness of your healing intent. In other words, you’re shortchanging the patient. It becomes a form of stealing.
Think ill of no one. Speak ill of no one. Especially patients. Doing so is not only unbecoming, it actually serves to promote ill health -- the opposite of why patients seek you in the first place.