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Monday Morning Motivation

Love is kind.

I was raised to be considerate of others. Being considerate of others came with specific action steps:

Respect the property of others.
Say please when you want something.
Say thank you when you receive it.
Address anyone older with deference.

How does that apply to chiropractic practice?

It’s the patient’s health not yours. Careful about pressing too much to “help” more than they want. Otherwise, it will be taken as judgment.

“This side up, please.” It acknowledges them as person, not just a spine or the recipient of a procedure you’re administering to their body.

“Thank you for always being on time for your visits.” Right above acknowledgment is appreciation. It usually prompts others to do even more.

“Good afternoon! What’s the best thing that’s happened to Mrs. Smith today?” She may ask that you call her Maryann, put your deference has been communicated.

Respect. Acknowledgment. Appreciation. Deference. Love is kind.

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From June 9, 2008 6:00 AM

This page contains a single entry from the blog posted on June 9, 2008 6:00 AM.

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