#12 of 13 things every new patient should know: How long you decide to benefit is up to you.
This is where chiropractors with poor boundaries or an inappropriate attachment to what patients do, get into trouble. Helping patients achieve their particular health goals, regardless of how modest, is a far more respectable professional objective than projecting your values onto them. Feeling like a failure because patients want little more than relief is far too common. Investing your life spirit in what patients do or don't do is a recipe for a small, easy to manage practice that permits you to micromanage patients and manipulate or shame them into doing the "right" thing.
"Remember, how long you decide to benefit from chiropractic care is always up to you. Our job is to provide the finest chiropractic care possible, and your job is to determine how much of it you want."
#11 of 13 things every new patient should know: There are five ways you can use chiropractic. Many new patients are anxious that once they begin care they’ll have to see you forever. Which isn’t true--even though you and I choose to receive chiropractic care for the rest of our lives. Neutralize this unhelpful belief by [...]
#10 of 13 things every new patient should know: Each patient controls the speed of their recovery.Because patients imagine your "prescription" of three "doses" of adjustments per week will make them feel better, they assume you control the pace of their recovery.Actually, the speed of their recovery reveals more about them and their overall health, [...]
#9 of 13 things every new patient should know: Healing is a process and all processes take time.Most patients, trained by their medical experiences, expect you to do most, or all of the heavy lifting. Many expect to simply show up, and for you to perform your low tech intervention, producing the relief they seek. [...]
#8 of 13 things every new patient should know: Adjustments do not treat your symptoms.One of the greatest errors chiropractors make is neglecting to correct the typical patient’s belief that your adjustments, like the dosage of a drug, are treating their symptom. After all, it’s their symptoms that have prompted them to consult your practice.This [...]
#7 of 13 things every new patient should know: We'll recommend a series of adjustments.If you recommend the same visit schedule for every new patient without periodic progress examinations, you may be overlooking some important critical thinking. Perhaps something like this would be more truthful:"We'll be recommending a series of chiropractic adjustments. At the beginning, [...]
#6 of 13 things every new patient should know: We'll explain everything that we find.A formal report of findings adds solemnity to your recommendations, creates a new meaning for their symptoms, provides an opportunity to answer questions and set appropriate expectations. Without a formal report you should have little expectation of patients staying beyond the [...]
#5 of 13 things every new patient should know: A thorough examination will be conducted.Many chiropractors take their examination procedures for granted. Yet, patients are frequently astonished with its detail. Whether you do a "touch and tell" examination or enjoy identifying health issues that the patient hasn't mentioned, it's crucial that you continue to build [...]
#4 of 13 things every new patient should know: Stress can produce vertebral subluxation. Okay, so patients have never heard the term vertebral subluxation. That's great. It reinforces the idea that chiropractic is different from medicine. Plus, introducing it up front, and defining it, permits you to use it on subsequent visits. "Chiropractors refer to this combination [...]
Back in the day, long before insurance carriers reimbursed for chiropractic care, patient education was the cornerstone of the busiest, most successful practices. Patient lectures, health tracts and other strategies were routinely part of providing effective orientation for new patients.These and other patient education overtures seem to have fallen out of favor, especially as the [...]